| Purpose | Justification |
|---|---|
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To provide our services
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Necessary for us to perform the tole for which we have been engaged.
|
|
To respond to an individual’s request |
All communication comes with inherent transfer of data from one system to another.
|
|
To maintain contact with clients |
To communicate with you on projects for which we have been engaged. Then to follow up and ensure continued success of our projects.
|
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To keep potential and existing clients and other contacts informed of the services we offer and any developments that may be of interest to them, and to notify them of any service offerings or events we are holding |
Justified on the bases of our legitimate interests for ensuring our clients are always informed.
|
|
For general management and reporting purposes, such as invoicing and account management |
Raksha IT maintains an internal record of all work completed on behalf of and for clients.
|
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For recruitment purposes
|
Justified on the basis of our legitimate interests for ensuring that we recruit the appropriate employees.
|
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Monitoring your use of our systems (including monitoring the use of our website and any apps and tools you use).
|
Justified on the basis of our legitimate interests of avoiding non-compliance and protecting our reputation.
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For complying with legal requirements.
|
Necessary for the compliance with a legal obligation to which we are subject.
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Social listening (Identifying and assessing what is being said about Raksha IT and our clients on social media (only publicly accessible content)
|
Justified on the basis of our legitimate interest of protecting our assets and our brand on social media
|
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Undertaking data analytics, i.e. applying analytics to business operations and data to describe, predict and improve business performance within Raksha IT and/or to provide a better user experience.
|
Justified on the basis of our legitimate interests for ensuring the proper functioning of our business operations.
|
We may transfer personal data to our service providers, professional advisors, public and governmental authorities or third parties in connection with a (potential) corporate or commercial transaction. Such third parties may be located in other countries. Before we do so, we shall take the necessary steps to ensure that your personal data will be given adequate protection as required by relevant data privacy laws.
For example, we may disclose personal information to third parties for other business purposes as follows:
- We share your information with third-party service providers that provide services to us, including billing, payment processing, customer service, email deployment, advertising and marketing, security and performance monitoring, maintaining or servicing accounts, processing or fulfilling orders and transactions, verifying customer information, research, data hosting, auditing, and data processing;
- To protect and defend the legal rights, safety, and security of Raksha IT, our affiliates, users, or the public, including to protect against fraud and malicious activity; and
- For other business purposes described in this privacy statement or for any other purpose disclosed to you at the time we collect the information or pursuant to your consent.
We may also share your information in connection with a substantial corporate transaction, such as the sale of a website, a merger, consolidation, asset sale, initial public offering, or in the unlikely event of a bankruptcy.
Raksha IT uses a range of service providers to help us maximise the quality and efficiency of our services and our business operations (including internal business requirements, such as recruitment and human capital requirements). This means that individuals and organisations outside of Raksha IT will sometimes have access to personal information held by us and may collect or use it from or on behalf of Raksha IT. This may include, but is not limited to, independent contractors and consultants, travel service providers, mail houses, off-site security storage providers, information technology providers, event managers, credit managers and debt collecting agencies.
We require our service providers to adhere to our privacy guidelines and not to keep, use or disclose personal information we provide to them for any unauthorised purposes.
Raksha IT may exchange information and may also use overseas facilities or contractors to process or backup our information or to provide certain services to us. These service providers and contractors may not be Australian entities or regulated by the Privacy Act, and may not be subject to privacy laws that provide the same level of protection as Australia’s. You consent to the disclosure of your personal information to such service providers and contractors on this basis.
Any such disclosure or transfer of information does not change any of our commitments to safeguard your privacy and the information remains subject to existing confidentiality obligations.
We use personal data for the purposes described in the section Use of Personal Data above, as well as to provide you with information you request, process online job applications, and for other purposes which we would describe to you at the point where it is collected. For example:
- Links to and from the sites of our partner networks, advertisers and affiliates.
- Certain programs (widgets and apps) of third parties. Where this is the case, note that such third parties may process your personal data collected through such programs for their own purposes.
We analyze your IP and browser information to determine what is most effective about our website, to help us identify ways to improve it and make it more effective. Please see the Use of Cookies section below for more information. In order to properly manage our websites and applications, we may log certain statistics about the users of the facilities, for example the users’ domains and browser types. None of this information specifically identifies an individual and it is used solely to ensure that our websites and applications provide the best possible navigational experience for users.
Cookies and web beacons are used on some Raksha IT websites.
Cookies are small text files that are placed on your computer by the websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. If you are uncomfortable with the use of cookies, you can manage and control them through your browser, including removing cookies by deleting them from your ‘browser history’ (cache) when you leave the site. In most cases, you can refuse a cookie and still fully navigate the Raksha IT websites. If you require more information on the type and use of cookies by Raksha IT, see our Cookies Policy page.
A web beacon is a clear picture file used to keep track of your navigation through a website. Along with cookies, web beacons help us gain an understanding of how users of Raksha IT websites navigate through and process the content contained in those websites. On occasion Raksha IT will advertise on third party websites. As part of the tracking process for advertising campaigns we may at times use web beacons to count visitors who have come to the Raksha IT websites after being exposed to online advertising on a third party site.
We do not use this technology to access your personal information.
Because Raksha IT wants your user experience to be as informative and resourceful as possible, we provide a number of links to websites and embedded content operated by third parties that may also set cookies and web beacons. Raksha IT is not responsible for the privacy practices or policies of those sites. We encourage you to review each website’s privacy policy, especially if you intend to disclose any personal information via that site.
We will provide access to personal information upon request by an individual, except in the limited circumstances in which it is permitted for us to withhold this information (for instance, where granting access would infringe another person’s privacy).
When you make a request to access personal information, we will require you to provide some form of identification (such as a driver’s licence or passport) so we can verify that you are the person to whom the information relates. In some cases we may also request an administrative fee to cover the cost of access.
If at any time you want to know what personal information we hold about you, you may contact us emailing us at [email protected].
