Raksha IT
Raksha IT
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IT Support

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Today, businesses across the world are favourably dependent on IT infrastructure to stay competitive and productive in the marketplace. With the expansion of IT and software, there is a necessity for maintenance and monitoring on a 24/7 basis, something that typical IT staff might not have the time for. Thus, it has become crucial to have a devoted IT helpdesk support that can act as a reliable fallback by providing a multi-pronged approach for recurring IT issues.

This is where Raksha IT comes in — fitting support in place that can help assure that your business will always operate as safely and efficiently as possible. High-quality IT support can help your internal IT department to focus on projects that bring value to the business as opposed to consuming time on regular maintenance or trivial end-user problems.
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We’re Emphasizing On

Depending on the industry you work in, you could have specific IT support needs, which is fine. Our team will understand each type of requirement and determine specific solutions for your business later on. Here’s what we focus on:

Monitoring

Services that handle client information or require personal credentials to access are the most vulnerable to attack. We believe in monitoring such services and watching over your network and quickly providing support when disaster strikes. A quick response can be the difference between a hiccup in service and a major disruption.

Design

Sometimes the most demanding part of sustaining your IT infrastructure is knowing how to get started or when to mount your IT solutions with your business’s growth. Another type of support service is IT design assistance. This is when a professional or team of experts comes in and assesses your infrastructure so that they can help you extend or scale your IT services as needed.

Active Support

The most common kind of IT support is active support. Anytime an employee or customer needs live help with a creation or piece of software, active support helps. Our IT experts can deliver real-time support over the phone or live chat via what’s known as a helpdesk.

Does your Small Business Struggle with IT?

Small businesses usually struggle to hire, instruct, and retain the right IT talent to sustain their technology up-to-date. At Raksha IT, our services for small and growing businesses are made to make life simple for business owners who don’t want to operate IT themselves. Our experienced technicians can assist with a broad range of IT needs, incorporating hardware and software installation, cybersecurity, network setup and management, data backup and recovery, and more.

Our IT services for small businesses can help by:

Taking IT off your hands and providing a predictable monthly cost so you can concentrate on your business

Assuring your systems and data are safe and backed up

Providing a single point of contact for rapid IT support and a constant reaction and resolution time

Lessening disruptions to your business by boosting old technology and driving away from the break/fix support model

Leveraging the power of cloud infrastructure and applications for your business

How Can Essential IT Assist Your Company?

Protect your business


Proactive IT monitoring, 24/7


Stabilise your network and improve performance

Regular data backups

Emergency disaster recovery plans

General staff & desktop support

IT Support- Reliability & Care

Every business has some kind of IT service that requires the proper support. Technology can provide a mass of advantages to your business but can also introduce a whole new host of issues. Without IT support services, these issues can do extreme damage and go unaddressed for long periods. Having IT support available, be it a helpdesk or any other implementation, will confirm your organization works as efficiently.

Support services can tackle everything from infrastructure development to network security and should be a portion of any modern organization. Managed support services allow your employees to concentrate on maximizing business consequences and greatly reduce IT service costs. For many organizations, IT support services are cost-efficient, effective, and worth it.

At Raksha IT, our team of professionals and certified engineers provide remote and on-site support that keeps business-critical hardware, software and systems healthy. We aim to deliver custom warranty, maintenance and support services that augment your IT staff so they can focus on maximizing business outcomes.
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